Citizen Feedback (Commendations and Complaints)

Complaints

If you would like to file a complaint regarding an officer or employee of the Port Arthur Police Department, please complete the Complaint Form and submit. You will be contacted in a timely manner regarding your complaint.

State Law requires that formal complaints involving Police Officers be sworn under oath and notarized.  For that reason, Internal Affairs attempts to obtain a sworn statement from persons who make complaints against police personnel.  

Commendations

We also encourage the citizens of Port Arthur to let us know when they see or hear an officer or employee of the Port Arthur Police Department displaying good behavior or handing an incident exceptionally well. 

We thank you for taking the time to complete the Commendation Form and sharing your experience with us.