Pay Citation by Phone

The City of Port Arthur utilizes The Payment Group for payments by phone. To access this service, call 1-800-444-1187 and follow the prompts.  This service is available in English and Spanish from 8:00 am-7:00pm on Monday-Friday and 9:00am-2:00pm Saturday.  A convenience fee will be charged when using this service.

Information needed to pay tickets by phone with The Payment Group

  • citation or docket number
  • driver’s license number
  • amount of citation
  • credit or debit card (Visa, MasterCard, and Discover)


Telephone payments made through The Payment Group may take up to 24 hours to be credited to your account. Please keep a receipt or confirmation number with you to avoid arrest.

Payments made after 4:30 p.m. will be posted to your account the next business day.

Payments made after 4:30 p.m. on Friday or weekends will post on Monday.

Payments made on holidays will be posted on the following business day.