The City of Port Arthur utilizes The Payment Group for payments by phone. To access this service, call 1-800-444-1187 and follow the prompts. This service is available in English and Spanish from 8:00 am-7:00 pm on Monday-Friday and 9:00 am-2:00 pm Saturday. A convenience fee will be charged when using this service.
Information needed to pay tickets by phone with The Payment Group:
citation or docket number
driver’s license number
amount of citation
credit or debit card (Visa, MasterCard, and Discover)
Telephone payments made through The Payment Group may take up to 24 hours to be credited to your account. Please keep a receipt or confirmation number with you to avoid arrest.
Payments made after 4:30 p.m. will be posted to your account the next business day.
Payments made after 4:30 p.m. on Friday or weekends will post on Monday.
Payments made on holidays will be posted on the following business day.