The water treatment facility has the capacity to treat up to 40 million gallons of water per day and up to 14.6 billion gallons of water per year. Water is delivered to customers through several hundred miles of treated water pipelines, flowing from the Water Purification Plant, which is operated and maintained 365 days of the year.
The City of Port Arthur maintains a nearly 400 mile network of water mains ranging from 48 inches to two inches, pump stations and reservoirs that bring water from Lower Neches River Authority to your home or business.
A comprehensive water main renewal program and flushing program ensure clean and fresh water. This maintenance activity uses a high velocity flow of water in the opposite direction of natural flow to keep the water mains clean and fresh. During flushing, any sediment that may be in the main is released out of the hydrants. Customers may notice short periods of water discoloration; however, this program is essential to maintain water quality and public health. If customers experience any change in water quality following maintenance activities, please call the Utility Service Center Dispatchers.