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Posted on: March 20, 2020

U. S. CENSUS RESPONSE UPDATE: Port Arthur Census 2020 All In! One City! One Count!

Census 2020: Your Community Counts

2020 Logo_Census 2020_PreferredCity_logo

March 19, 2020

Due to the COVID-19 Public Health Emergency, the Census Bureau has had to make some changes to the general operations to safeguard workers and residents. Some of the changes also affect group housing counts and other counts with regard to student housing and hard-to-count populations. Read on to see what changes are being made. Please remember that you may go online to  to complete the Census Questionnaire in as little as 10 minutes!

U. S. Census Bureau’s Changes in Operations



Port Arthurans may go online TODAY  to complete the Census 2020 Questionnaire! The link to the questionnaire may be accessed easily. Just type  into the address bar to begin your response. Remember, it’s 10 questions, takes 10 minutes, and provides funding for Port Arthur for the next 10 years!


MARCH 20, 2020

The 2020 Census-The Phone Response

Contact Us
There are several ways that you can contact the U.S. Census Bureau for support.
For language support: The 2020 Census can be completed by phone in the following languages. Phone lines are open every day from 6 am to 1 am Central Time.
English: 844-330-2020
Spanish: 844-468-2020
Chinese (Mandarin): 844-391-2020
Chinese (Cantonese): 844-398-2020
Vietnamese: 844-461-2020
Korean: 844-392-2020
Russian: 844-417-2020
Arabic: 844-416-2020
Tagalog: 844-478-2020
Polish: 844-479-2020
French: 844-494-2020
Haitian Creole: 844-477-2020
Portuguese: 844-474-2020
Japanese: 844-460-2020
English (for Puerto Rico residents): 844-418-2020
Spanish (for Puerto Rico residents): 844-426-2020

For information on services for people who are deaf or hard of hearing: Call the TDD number at 844-467-2020.

For general questions: Visit our Frequently Asked Questions (FAQ) page.
For information about the application and hiring process for 2020 Census jobs, see these frequently asked questions. You may also call 855-JOB-2020 (855-562-2020).



Port Arthur’s Complete Count Committee has formed partnerships with community leaders, organizations, schools, and civic organizations to make sure that Port Arthurans are all counted once, only once, and in the right place. Census results are the basis for congressional representation and help determine how more than $675 billion in federal funds is distributed each year to support vital programs in states and communities across the country. These funds support local health care, housing, education, transportation, employment, and public policy.

The City of Port Arthur uses these federal funds to maintain our standing as an entitlement community; the amount allocated to Port Arthur is based on our community having at least 50,000 residents, so your response matters! Health clinics. Fire Departments. Schools. Even roads and highways. The census can shape many different aspects of our community. And citizens can earn money to help in getting Port Arthur counted!

Partnership with Lamar State College-Port Arthur LSC-PA Partnership Pic

Partnership with the Pan-Hellenic Council

Hellenic Council Partnership Pic


College Students Image

College Towns Depend on Accurate Count of Students Living in Area

A freshman living on campus in student housing. A junior varsity athlete sharing an off-campus house with teammates. A senior living solo in an off-campus apartment. Even though many residents of a typical American college town might move away after they graduate, they have to be counted while they live there. College towns across the country depend on students’ responses to the census. The reason: Census results help determine how much federal funding communities will receive over the next 10 years.

A complete and accurate count in 2020 is so important that the U.S. Census Bureau is hiring an estimated 500,000 temporary employees to ensure everyone is counted. “I have the recruiting staff go to the student unions at least once a week (if the schools allow them to) and set up a recruiting table,’’ said Marquette Youngblood, recruiting coordinator in the Dallas Regional Census Center.

Recruiters also go to other high-traffic areas “like the school gym to recruit students on campus while they are grabbing lunch or taking a break during the day to work out,” he said. Students in college towns use critical local resources, including roads, public transportation and health clinics. Getting funds for those resources, however, depends on making sure students are counted in the right place each census. And in most instances, if they’re not living at their parents’ home, chances are the right place is in the town where they attend school. Basically, a student’s “home” is where they currently live while attending college.

Where Is ‘Home’ for College Students?

When responding to the 2020 Census, college students should be counted where they live and sleep most of the time as of April 1, 2020. For most students, that means in their college town, not back home with their parents. Parents or guardians should only include children in college who live with them full time during the school year. They should not list college students studying or living abroad on April 1. It will be easier than ever for college students and other internet users to respond to the 2020 Census. For the first time, most people can respond online. They can also respond by phone or by mail, if they prefer. Up to five invitations to respond to the 2020 Census will be mailed to all addresses beginning in mid-March. Residents of apartments or houses will receive information multiple times about the different ways to respond to the census.

Students Living in Private Off-Campus Housing

Students who live in off-campus housing that is not designed specifically for students – such as a rental apartment or house – need to respond to the census themselves. They should not count on their landlord to fill out a 2020 Census questionnaire. Residents of every housing unit should work together to fill out one questionnaire per household. They should include all roommates (non-students, too) who live and sleep in the home most of the time. The census will ask a few questions about each resident, such as age on Census Day (April 1, 2020), sex and date of birth.

Residents of Housing Designed for Students

Students who live in campus dormitories and residence halls, university-recognized sorority and fraternity houses, or off-campus housing designed specifically for students (such as a privately-owned apartment complex with individual student leases or a university-owned apartment complex for students and their families) will be counted as part of the 2020 Census Group Quarters Enumeration operation.College students looking to get involved in 2020 can also apply online for part-time census jobs, which range in pay from $13 to $30 an hour. These jobs are a great opportunity for students to earn extra income while completing their studies—and to help ensure their college town is counted in 2020.


Military Service Members and Family Count

In mid-March, all households in the United States, including those of service members, veterans and their families living in the United States, will receive an invitation to respond to the 2020 Census. For the first time, people can respond to the census online, by phone or by mail.

The online option could be particularly popular with enlisted active duty military members, more than half of whom are younger than 25 years old, according to Department of Defense (DOD) data from 2017.

How Military Members Respond to the 2020 Census

Most military households are responsible for responding to the 2020 Census on their own if they are stationed or living in the United States. People will be counted where they live and sleep most of the time as of April 1, 2020 (Census Day). Remember to count everyone who lives in your household, including young children, newborns and any relatives or others.

You will be counted in a military barracks in the United States if that’s where you’re staying on April 1, 2020. A military point of contact, sworn to protect your privacy, will distribute individual questionnaires, collect them when complete and return them to the Census Bureau. This is similar to how people living in other group quarter facilities such as college/university student housing respond as part of the Group Quarters data collection. 

The same procedure applies if you are on a military vessel with a homeport in the United States.

You do not have to fill out a questionnaire if deployed or on a military vessel with a homeport outside the United States on Census Day. The DOD will provide the Census Bureau administrative data for you and family living with you overseas as of April 1.

Special Considerations for Active Duty Military

The Census Bureau has clear guidance to help active duty military and veterans understand how to respond to the 2020 Census based on where they are on April 1, 2020.  

If you are active duty and:

•    Deployed outside the United States while stationed in the United States, the Census Bureau will use administrative data from DOD to count you at your usual residence in the United States. Note: Any family members living in the United States need to respond for themselves to a census questionnaire.

•    Stationed outside the United States, the Census Bureau will use administrative data from DOD to count you and any dependents living with you overseas at your home state of record in the United States.

•    Staying in barracks or other on-base group quarters in the United States, the Census Bureau will work with a point of contact on your base to ensure you are counted. In most cases, the contact will ask you to fill out an individual census questionnaire.

•    Living in a household in the United States, you need to respond to a household census questionnaire and count everyone living there.

Military family members and veterans living in the United States will receive invitations to respond to the census at their homes.

Be sure to count everyone in your household, unless you are staying in certain types of group quarters such as college dorms or group homes. In those instances, a representative of the building may use administrative records to respond to the census for everyone staying in the building or may ask you to fill out an individual census questionnaire.

Responses to the 2020 Census are safe and secure. Federal law bars the Census Bureau from releasing personal census data to law enforcement, immigration agencies or other government agencies.


What is the 2020 Census? Census 101 Flyer

Be a Census Taker and Get Paid to Help Your Community Flyer

The Census is Confidential   (The Census is Confidential-Spanish Version)

Access to the Census Questionnaire Flyer

The City of Port Arthur is providing a few Quick Links below for each citizen to look over for information--even temporary jobs are available in our area! 

Quick links

What Are Some Ways I Can Respond to the 2020 Census?

Census Takers in My Neighborhood

Become a Census Taker

2020 Census: Census Made Simple Video
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