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1. Does the Animal Shelter adopt out dogs and cats?
2. Can citizens receive citations if their dog runs loose?
3. Does animal control pick up dead animals?
4. How many dogs/cats are allowed at a single residence?
5. Are all dogs in the city limit required to be licensed?

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1. Where do I obtain a birth certificate copy for someone born in Port Arthur?
2. Who is eligible to obtain a birth certificate copy?
3. What are the identification requirements to obtain a birth certificate copy?
4. What is the fee for a birth certificate copy?
5. How long will obtaining a birth certificate copy take?
6. Where do I obtain a death certificate copy for someone who died in Port Arthur?
7. Who is eligible to obtain a death certificate copy?
8. What is a lawful right or claim?
9. What is the fee for a death certificate copy?
10. How long will it take to obtain a death certificate copy?

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1. Who does the City Attorney work for?
2. Does the City Attorney get involved in private legal matters?
3. I have an outstanding ticket I need to pay. What do I need to do?
4. How can I get a copy of a City ordinance or resolution?

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1. When are City Council Meetings held?

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1. How much does it cost to rent the Civic Center?

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1. What must I have to receive approval for my residential construction?
2. How much does it cost to get a Storm Water Prevention Application Permit?
3. What are the commercial project requirements?
4. What are the asbestos requirements for public/commercial buildings undergoing renovation/remodel?
5. Do I need to register with TDLR?
6. How long is the plan review process?
7. What are the Energy Code requirements?
8. Is there a plan check fee?
9. Are contractors required to be bonded/insured?
10. Is a permit required for refacing existing signs?
11. Are plans required to install new signs?
12. Do I need a permit to build a fence?
13. How can I get a copy of a previously issued permit?
14. Do I need an asbestos survey for a commercial building?
15. I want to build a shed in my backyard. Is a permit required for that?
16. I want to add a room on to my house. Can I obtain a permit to do the work myself?
17. How many sets of plans are required for new construction?
18. What is required for a contractor to become licensed and or bonded in the City of Port Arthur?
19. What is the cost for permits?
20. How long is the permit good for?

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1. How do I know when to evacuate?

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1. What grant funds are available for home repairs?
2. What are the objectives of the Community Development Block Grant funds?
3. What is the contact information for the Department of Housing and Urban Development?
4. What grant funds are available for small businesses?

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1. How do I apply for the Homebuyer Program?
2. Will a poor credit rating affect the mortgage application or the application for FTHB Program assistance?
3. Will homebuyers be required to repay the homebuyer assistance provided by The City of Port Arthur?
4. If the homebuyer is now divorced but previously owned a home with a former spouse, do they qualify as a homebuyer?
5. How long does the process take after receiving an approval from my bank?

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1. What forms of payments are accepted?
2. May I request an extension to pay my fines and fees?
3. Why am I not eligible to request the driving safety course?
4. Once I complete the driving safety course what must be returned to the court?
5. How will a conviction affect me?
6. If I have warrants will I be arrested when I appear in court?
7. What do I need to do to keep a case off my record?
8. Why do I have to pay court cost?

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1. 1. What type of housing programs do you offer?
2. 2. How do I qualify for assistance?
3. 3. What are the income limits?
4. 4. Do I need to have good credit to get assistance?
5. 5. Who decides what type of work needs to be done?
6. 6. Can I apply for assistance more than once?

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1. What youth programs do you offer?
2. What programs and services are available through Parks & Recreation?
3. What facilities have been renovated over the last year?

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1. What is the purpose of a replat?
2. What is the purpose of zoning?
3. How do I check the zoning of a piece of property?
4. How do I find out what uses are allowed in each zoning district?
5. Does the City enforce deed restrictions?
6. What if the zoning district does not allow my proposed use?
7. How do I change the zoning on my property?
8. What is a zoning verification letter and how do I get one?
9. What are variances?
10. What are the building setbacks for my property?
11. How do I measure a setback?
12. Who assigns a street address?
13. May I move a mobile home or manufactured home into the City of Port Arthur?
14. What is a Pre-Development Meeting?
15. Who attends the Pre-Development Meeting?
16. How do I schedule a Pre-Development Meeting?

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1. Where is the police department located and what are the hours of operation?
2. How do I file a police report?
3. I received a citation from a City of Port Arthur Police Officer -- how can I find out what my fine will be?
4. I'm going on vacation. Is there a way to get an officer to check on my house while I am gone?

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1. How do I submit a complaint to Port Arthur Transit?

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1. Tips for Trash Pick Up
2. What time does my garbage toter need to be out at the street?
3. What can I do if I missed the garbage truck because my toter wasn't out in time?
4. What if my toter was out on time and it didn't get picked up?
5. Why is my toter lid broken?
6. Who do I call to report a street light that is out?

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1. Where do I turn in a bid or proposal?

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1. I have a question concerning my water bill, turning my water on/off or a question about moving my water service to a new address.
2. I pay property taxes to the city every year. Why is water not included in this?
3. How do I connect, transfer or disconnect my service?
4. How soon can I get my water connected?
5. Why should I call to cancel my service if someone else is moving in when I am moving out?
6. Why do I see fire hydrants open and water running on the ground?
7. What is pretreatment?
8. What are the duties of a pretreatment inspector?
9. What is a grease trap/grease interceptor?
10. What is the difference between a grease trap and a grease interceptor?
11. When is a grease trap/interceptor required?
12. How do I dispose of grease trap waste?
13. Who do I talk to about pretreatment?